Call Now To Set Up Your Appointment 805-267-9239 🤓
Professional IT Services for Everyone
I’ll handle the tech. You handle the rest
Call Now To Set Up Your Appointment 805-267-9239 🤓
I’ll handle the tech. You handle the rest
Serving: Thousand Oaks · Westlake Village · Newbury Park · Oak Park · Agoura Hills · Camarillo · Oxnard, and surrounding areas.

Includes: virus & malware scan, operating system, hardware & software application updates, and a full health check on your machine.

Includes: full router/mesh setup, signal optimization, and a working test from every room & area of usage.

Includes: hardware shopping so you know exactly what hardware to buy, access point placement, and a network built to actually cover your whole space.

Includes: diagnosis of the failed drive and a clear quote before any recovery work begins.

Includes: a fast fix for one simple issue, no visit needed.

Includes: up to an hour of remote troubleshooting or setup help.

Includes: an on-site visit for hardware, software, or connectivity issues, billed hourly.

Includes: a full review of your setup with a plain-English action plan.

Includes: setup of your smart devices plus a walkthrough so you actually know how to use them.

Includes: one-on-one help getting comfortable with your phone or tablet.

Includes: patient, at-your-pace lessons on the software you actually use they way you use it.

AI automations, Hourly, Daily, Weekly, ( you get the picture ) scheduled tasks, document creation, emails, etc
Don't see what you need listed? Reach out to us on the contact page.
Please reach us at jason@jnortontech.com if you cannot find an answer to your question.
Yes. I do on-site visits across Thousand Oaks, Westlake Village, Newbury Park, Oak Park, Agoura Hills, Camarillo, Oxnard and surrounding areas.
On-site troubleshooting is $75 an hour.
Often, yes. This would require you to install a free client application from a trusted, official source, AnyDesk, to allow me computer to talk to yours. It can be locked down so that my specific computer could connect to yours, and you would have total control on allowing connections.
A Remote Quick Fix for one simple issue is $25, and a Remote Standard Session (up to 60 minutes) is $75.
If it turns out that we need an on-site visit to fix the issue, I'll let you know as soon as I determine that.
A Security & Overall Computer Checkup is $55. It includes a virus and malware scan, operating system and software updates, and a full health check on your machine.
As this is a checkup only, if issues are found, the cost to fix them would depend on the issues found.
Depending on the current setup, most likely.
Many factors can go into slow wi-fi, like router placement, distance from the router, appliance interference and the routing of electrical wiring, to name a few.
Wi-Fi & Network Setup is $155: a full router or mesh setup, signal optimization, and a working test from every room you use. For bigger spaces or problem networks, a Network Overhaul ($275) includes help choosing the right hardware and placing access points so the whole space is covered.
It is likely that I can, but before taking the time and cost of that, I'd need to verify that I could.
I start with a Data Recovery Diagnostic for $49. I diagnose the failed drive and give you a clear quote before any recovery work begins, so there are no surprises.
Absolutely. Apple & Android Smart Phone Training is $75 an hour, and General, Google and Office tutoring is $45 an hour.
Lessons are one-on-one, patient and at your pace, in plain English.
Yes. I do. As a small business myself, I understand budget conscientiousness and focus on efficiency and expediency.
A Home & Small Business IT Assessment ($115) gives you a full review of your setup and a plain-English action plan. From there I can help with networks, devices, security and ongoing support.
My standard hours are 8:00 AM to 5:00 PM Monday through Friday at my standard rate.
I may be available after hours and on weekends at a special rate.
Call or text 805-267-9239 to set up an appointment.
We know how busy you are with your day to day responsibilities and technology needs, so feel free to send a message here anytime, day or night, regarding our IT services and/or Technology Solutions 🤓
Open today | 08:00 am – 05:00 pm |
We may be available after hours as well.
The above hours are our standard hours.

I started JNortonTech because technology should make your life easier, not harder. Whether it’s a Wi-Fi router that won’t cooperate, a business network that needs a real IT plan, or a phone you never found time to figure out — I show up, fix it, and explain it in plain English. No call queues, no runaround. Just me, on-site, getting it done right the first time.
Effective Date: 9/15/2026
JNortonTech ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through jnortontech.com (the "Site"), how we use it, and the choices you have.
Information you give us directly:
Information collected automatically:
We do not currently collect or process any payment information through this Site. If that changes in the future, this policy will be updated to name the payment processor we use and link to their privacy policy.
We do not knowingly collect sensitive personal information (such as Social Security numbers, financial account numbers, or health information) through this Site. If you need to share sensitive information as part of a service we provide (for example, wire transfer verification details), that information is handled directly between you and JNortonTech outside of this website, under the terms we agree to for that service.
We use the information collected to:
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Our contact form is protected by Google reCAPTCHA. Use of reCAPTCHA is subject to Google's own Privacy Policy and Terms of Service. Our Site is hosted on GoDaddy's Websites + Marketing platform, which may process technical data as part of providing hosting services.
Our Site uses cookies to analyze traffic and improve your experience, as described in the cookie notice shown when you visit. You can decline non-essential cookies using that notice, or through your browser settings.
We keep the information you provide us for as long as needed to respond to your inquiry, provide services, or as required by law, and we delete or anonymize it when it's no longer needed for those purposes.
You can:
To exercise any of these choices, contact us using the information below.
California Residents: If you are a California resident, you may have additional rights under California law regarding your personal information, including the right to know what personal information we have collected and the right to request deletion. Contact us using the information below to make a request.
Our Site and services are directed at adults and businesses. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The "Effective Date" above will reflect the most recent update.
If you have questions about this Privacy Policy or your personal information, contact us at:
JNortonTechPhone: 805-267-9239 Info@JNortonTech.com
This policy is written in plain language to accurately describe current site practices. It is not a substitute for legal advice — before relying on it for a business handling sensitive financial-adjacent services (like wire transfer verification), consider a brief review by an attorney, particularly once payment processing or additional data collection is added.
Copyright © 2026 JNortonTech - All Rights Reserved.
805-267-9239